Tag: chrome

Videos not loading in Google Drive

TL;DR: Check that Third Party Cookies are enabled in Chrome and/or G Suite Device Management user settings.

We use Google Drive a lot at work. We are also beginning to use video as a method of training or recording information that you would typically write down. We do still write this stuff down, but sometimes a video is easier to create and consume alongside a document.

We’ve had an issue recently where, seemingly randomly, some people wouldn’t be able to play any videos through Google Drive. They’d open the video and the youtube video player would load, but the video itself wouldn’t start.

Right clicking and downloading the video worked, but that’s not really a suitable workaround to the issue.

We weren’t really able to find anything online about this issue either, but we did find out what caused it so if someone else searches, here’s what we did to resolve the issue.

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